Running a thriving restaurant group comes with its unique challenges, and perhaps one of the most complex aspects is managing tips and having visibility at the corporate, location, and individual level. As distribution rules, roles, and systems vary under one umbrella, payroll management can quickly become a logistical headache. Centralized payroll can help streamline the […]
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Hospitality Technology Service Standards: Insights from the HFTP Conference
Industry leaders and experts came together to explore the latest trends, innovations, and challenges in the hospitality sector at the 2023 Hospitality Finance and Technology Professionals (HFTP) Convention. This year, a significant focus of the conference defined the latest service standards for hospitality and finance technology. One of the main service standards discussed at this […]
The Role of Technology in Las Vegas Union Contract Negotiations
Union contract negotiations for roughly 40,000 housekeepers, bartenders, cooks, and food servers at some of the largest hotels and casinos in Las Vegas are unfolding. These discussions have garnered the attention of industry professionals and underscore the immense importance of effective labor management during times of change. The union UNITE HERE has been engaged in […]
Supporting Essential Associates Amid Changing Tipping Trends
In the dynamic world of hospitality, change is the only constant. From expedited check-outs to the rise of contactless payments, the landscape of hotel operations is evolving at a remarkable pace. Amid these transformations, one crucial aspect often overlooked is the gratuity extended to the hardworking individuals who ensure guests have a memorable stay – […]
The New Credit Card Reconciliation – Industry Chatter from HITEC
In today’s fast-paced business landscape, industries are constantly evolving and adopting innovative solutions to streamline their operations, and the hospitality sector is no exception. Leaders from across the industry recently converged at HITEC where the Evention team learned more about the challenges companies are facing in credit card reconciliation. This critical financial process can consume […]
Tackling Tipping Fatigue: Digital Tipping Best Practices for Hotels
In the fast-paced world of hospitality, technology has become an integral part of enhancing the guest experience. Digital tipping offers a unique opportunity to elevate your service while offering associates a new way to increase compensation. However, with the rise of tablet point-of-sale systems and digital transactions, tipping fatigue has become a trending topic amongst […]