In the dynamic world of hospitality, change is the only constant. From expedited check-outs to the rise of contactless payments, the landscape of hotel operations is evolving at a remarkable pace. Amid these transformations, one crucial aspect often overlooked is the gratuity extended to the hardworking individuals who ensure guests have a memorable stay – […]
Knowledge
The New Credit Card Reconciliation – Industry Chatter from HITEC
In today’s fast-paced business landscape, industries are constantly evolving and adopting innovative solutions to streamline their operations, and the hospitality sector is no exception. Leaders from across the industry recently converged at HITEC where the Evention team learned more about the challenges companies are facing in credit card reconciliation. This critical financial process can consume […]
Tackling Tipping Fatigue: Digital Tipping Best Practices for Hotels
In the fast-paced world of hospitality, technology has become an integral part of enhancing the guest experience. Digital tipping offers a unique opportunity to elevate your service while offering associates a new way to increase compensation. However, with the rise of tablet point-of-sale systems and digital transactions, tipping fatigue has become a trending topic amongst […]
The Rise of Sustainable Practices in QSRs
As consumers become increasingly concerned about the impact of the food industry on the environment, sustainability has become an important issue for QSRs. From reducing waste and conserving energy to sourcing ingredients sustainably, QSRs are taking steps to minimize their environmental footprint and promote sustainable practices. One of the biggest areas of focus for sustainability […]
From Spreadsheets to Simplicity: How Automation is Simplifying Hotel Reconciliation
Reconciliation is an essential part of the accounting process, and it can be a tedious and time-consuming task, especially for the hospitality industry. Before introducing technology solutions, hotel accountants spent hours on massive spreadsheets, color-coding, filtering, sorting, and manually matching transactions. The reconciliation process required enormous effort, time, and resources that could have been better spent […]
Why Daily Credit Card Reconciliation is Essential for Hotels
Hotels handle a lot of financial transactions on a daily basis, from guest room charges to food and beverage purchases. Many of these transactions are paid for with credit cards, which means that hotels must be diligent about reconciling credit card entries with their payment processors and property management systems (PMS) to ensure that all transactions are accurately recorded and accounted for.