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For hospitality-based businesses, positive guest experiences are the key to success. And in the hospitality industry at large, employees — both customer-facing and those who work behind the scenes — are primarily responsible for providing these experiences. Because of this, it’s incredibly important to also ensure that the experience that you provide for your employees […]

While hotels are primarily in the business of keeping guests happy, profitability is equally important as guest satisfaction. One way for hotels to increase their revenue is by controlling operational expenses. Keep reading to discover more about hotel operating costs, why it’s important to keep them down, and ways that you can cut costs at […]

Gratuity compliance — in other words, complying with regulations, laws, and ethical standards that relate to tipping — is a must, especially within the hospitality industry. Failure to do so can result in everything from legal penalties, lawsuits, and employee discontent to a damaged reputation and loss of business. The Benefits of Automating Gratuity Distribution […]

Is the accounting process the same in every type of business? For the most part, yes, but there are some important differences depending on the industry. Hospitality companies, in particular, have some unique circumstances that make tracking, analyzing, and reconciling financials a bit different than other types of business accounting. Keep reading to discover best […]

The restaurant and foodservice industry is an integral part of the U.S. economy, providing 15.5 million jobs as the country’s second-largest private sector employer. But as anyone who works in the business knows, there are no shortages of challenges, including inflation, labor shortages, and supply chain disruptions. For example, wholesale food prices are up 13%, […]