Breaking Up with Spreadsheets: Why This Hotel Chose Automation Instead

Hotel manager working on a hotel reconciliation software

When it comes to financial operations, hotels need more than spreadsheets to track their reconciliations. But for one 162-room luxury hotel, spreadsheets weren’t cutting it. The team was relying on manual workflows, scattered data, and outdated processes to reconcile cash and credit card transactions. It worked—until it didn’t.

This is the story of how they stopped risking errors, audit flags, and month-end chaos, and found a smarter way with automated reconciliation software built for hotel finance teams.

Excel was the Problem

The property had six revenue outlets and an accounting team managing the daily flow of transactions. With no standardized reconciliation system, their process depended on downloading reports from sources like Amex, Elavon, and Opera, then matching each transaction manually, line by line.

There were no real-time insights. No consistent audit trail. And during staff vacations or turnover? Month-end became a fire drill. Spreadsheets didn’t scale. They stalled.

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The Shift to Automation

That’s when the hotel adopted Evention’s Total Recon, a powerful automated reconciliation software that unified their cash, credit card, and F&B cover processes into one platform.

Here’s what changed:

  • 99% of credit card transactions were auto-matched
  • Cash reconciliation was completed overnight
  • 75% error reduction
  • Exceptions were flagged instantly with check-level visibility
  • Audit trail was built in by design

Implementation took under three months—tailored to their corporate policies. Even third-party data issues were quickly resolved through Evention’s hands-on collaboration.

The Results: Fast, Accurate, Audit-Ready

Today, reconciliation takes minutes, not hours.

Excel didn’t just slow them down; it held them back. Evention’s automated reconciliation software moved them forward. Now, most transactions are handled automatically. Exceptions are rare and easy to resolve. More team members are trained and empowered to step in, which frees AR teams from the reconciliation burden.

That constant end-of-month panic? Gone.

Still Stuck in a Bad Relationship with Spreadsheets?

Evention’s Total Recon gives you full visibility, auto-matches your transactions, and makes compliance part of your daily process instead of a last-minute scramble.

Benefits of Total Recon include: 

  • Real-time data
  • Automation across outlets
  • 99% accuracy
  • Detailed audit trails

If you are in a bad relationship with spreadsheets, you’re not alone.

Don’t let outdated reconciliation methods slow your business down. Book a demo with Evention today and see how an automated reconciliation platform can safeguard your finances.

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