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Tips+Gratuities ensures accurate, compliant distributions every day. To reconcile transactions even further, many teams pair this with automated reconciliation across credit card payments and cash. Creating a single, reliable source of truth for daily financial close.
OTA Recon validates every channel feed against contracted terms, so commission changes and folio discrepancies are caught before they become accepted losses. To close the full financial loop, many teams pair this with reconciliation across credit card payments, building a single, validated foundation for daily financial close.
Help Center FAQ
Answers when you need them.
We've made it easier to find Evention product guidance and answers to common questions.
Visit the new Help Center. Here are some FAQs regarding the new Help Center.
Where did the old document I used to reference go?
Everything you used to reference is still here, it just has a new, easier-to-search home. Look for your topic in the Evention Help Center, most content has a direct equivalent, often improved and more current.
Why are you making this change?
We want the Help Center to be the fastest way to get an answer, whether that's a quick how-to, a troubleshooting step, or a deeper look at a feature. A single, searchable home makes that possible, and we'll keep improving it based on what customers are searching for.
Do I need to do anything?
Just sign in with your Evention credentials the first time you visit. If you had documentation links saved, update them to the new Help Center when convenient.
Do I need to sign in?
Yes. Signing in with your Evention credentials is what lets the Help Center show you guidance tailored to the products you actually use, and your brand-specific guides if that applies to you, instead of a generic, one-size-fits-all library.
I signed in but I don't see everything I expected. What's wrong?
Nothing, most likely. The first time you sign in, it takes a few seconds to load your personalized view. If something looks missing, give it a moment and refresh the page.
Is any of my data or account setup changing?
No. This change only affects where documentation lives, not your Evention products, integrations, or account configuration.
Where can I find release notes now?
Release notes for each Evention product are organized under the Release Notes section of the Help Center, with one article per release, so you always know what's changed.
I'm an account admin, how can I help my team use this?
Share the Help Center link with your team and encourage them to search it first for day-to-day questions. It's built to save time for both your team and ours.
Who do I contact if I can't find what I'm looking for?
Reach out to Evention Support and we'll help you find the right article or answer your question directly.
