Inside the Numbers: Leading Hotels Use the Best Reconciliation Software

Hospitality teams face mounting pressure to stay audit-ready, and manual reconciliation processes only aggravate the problem.

Even a seemingly small error rate of 1.8% can wreak havoc on your bottom line. If your team processes 100,000 transactions a day, that translates to over 1,800 incorrect or unmatched transactions, which can easily go unnoticed, creating significant financial and compliance risks.

In this post, discover how two leading hotels have adopted Evention’s Total Recon solution and how they’ve transformed their operations to stay ahead of the competition and guard against any audit challenge.

Scaling Smarter: How Hospitality Finance Leaders Use Evention to Reduce Risk and Drive Growth

Manual reconciliation is time-consuming, error prone, and risky, especially at scale. Leading hotels are leveraging Total Recon, a payment reconciliation software, to automate their daily reconciliation processes in minutes, not hours. This powerful solution helps eliminate bottlenecks caused by manual workflows, all while ensuring full compliance with SOX and SOC 2 standards.

With a system built for audit-readiness, your accounting team can avoid the stress of last-minute scrambles to maintain data accuracy and embed best practices into every reconciliation.

But the benefits go beyond time savings. Total Recon helps recover lost revenue, prevent costly errors, and unlock the capacity your team needs to focus on strategic growth.

The result? A smarter, faster, and more resilient finance operation- ready for whatever comes next.

Real-World Case Studies

Case Study #1: La Quinta Resort and Club

La Quinta Resort & Club turned to Evention’s Cash Reconciliation solution, included within Total Recon, to address the serious risks hidden in manual payroll and reconciliation processes. Before automation, errors buried in spreadsheets created costly overpayments, underpayments and opened the door to fraud, union liabilities, and audit failures. The stakes were too high to rely on outdated workflows. 

With Evention, the resort achieved a 95% reduction in risk, eliminating manual missteps and ensuring payroll and month-end close happens on time, every time. What once took one to two people up to three hours a day now takes just 15 minutes, a 92% reduction in time that frees your team to focus on higher-value tasks.

Case Study #2: Sheraton Jumeirah Beach Resort

The Sheraton Jumeirah Beach Resort, part of Marriott International, faced inefficiencies with manual cash management tasks, spending over 50 hours monthly on cash processing and 17 hours weekly on financial reports.

To streamline these operations, the hotel integrated the Glory cash recycler back-office device with Evention’s Cash Reconciliation software, a solution included within Total Recon. This automation transformed float preparation, reconciliation, and CIT preparation, while improving security by automating note counting and reducing errors.

Protect Your Bottom Line: Stay Audit-Ready with Total Recon

The truth is, sticking with manual reconciliation is no longer just inefficient; it’s dangerous. Every day you delay automation, you risk financial misstatements, compliance failures, and costly audit surprises.

As transaction volumes grow, so does the margin for error. And those 1.8% discrepancies? They don’t just disappear; they quietly chip away at your bottom line and leave you vulnerable to regulatory scrutiny.

Leading hotels are adopting the best reconciliation software to give their back office team peace of mind for audit season. Total Recon by Evention gives your team a better way forward, with up to 99% auto-match accuracy, real-time visibility, and built-in audit-ready reporting, your finance team can finally get ahead instead of constantly playing catch-up.

Your back office deserves better. Book a demo today.